PRM don’t just supply waste equipment and then leave you to it – we are here throughout the life of your machine for support, maintenance, repairs and parts.
Although we take care to pick the most reliable manufacturers and suppliers, no equipment is 100% reliable. Any machine can experience faults and breakdowns can happen for many reasons.
To ensure you are covered in an emergency, we recommend that when you purchase a machine you also invest in ongoing maintenance and a service plan for breakdowns.
This investment is likely to save you money in the long run, as breakdowns can be expensive to fix, costing your business valuable unplanned time and money and causing significant disruption.
Emergency machine cover from PRM features regular maintenance that will help keep your equipment running smoothly and operating efficiently. Our maintenance contracts include:
- Access to fully trained service engineers
- Three visits per year or as many as you require
- A thorough inspection, including all associated paperwork for your records
Flexible service plans
Make sure your business is prepared for the worst, with a flexible service plan for unexpected breakdowns. PRM offer…
- Fast assistance from highly trained, skilled engineers
- Nationwide coverage – locally based engineers who can respond quickly
- All breakdowns normally attended within 48 hours
- Genuine parts
Extra support when it’s needed
You may not always have an emergency, but you may need equipment knowledge and support. That’s where the PRM office team add real value.
Offering dedicated support to all our customers, PRM are always ready to answer questions and problem solve. If the issue can’t be solved remotely, a PRM engineer can be booked in to visit you.